Customer Service

Delivery
A flat rate of £3.99 is charged for UK Standard delivery and is free on all orders over £60.00. Your order will be shipped through Royal Mail. We aim to dispatch items for delivery is within 2-3 working days. If this is not possible we will contact you. Should you require any advice on delivery please email us at contact@cherryblossomboutique.com and we will be happy to advise you.

Collect from our boutique in Kilmacolm after 24 hours at no charge.
UK £3.99 delivery will normally take between 2-5 days.
EU £9.99 delivery will normally take between 4-10 days.
USA £11.99 delivery will normally take up to 14 days.

Whilst every effort is made to meet delivery times, Cherry Blossom does not accept liability for delays beyond our control. Goods are not always dispatched on Mondays or bank holidays so please take this into account when placing your order.

If for any reason that an item is out of stock, we will contact you with an alternative time frame for stock to be received.

Cherry Blossom Children's Boutique Guarantee and Returns

We hope that you will delighted with your products, if for any reason you are not happy with your purchase you may return it within 14 days of delivery, in its original condition, unworn and with labels intact. If we find that the product has been tampered with and is not suitable for resale we cannot refund you and we will simply post the item back to you.
 
Please contact us before sending items back either by telephone on 01505 228850, by email contact@cherryblossomboutique.com or fill out your details on our returns page. Please remember to ensure your name, address, telephone number, email address and reason for returning the goods. 

*Please Note: If you are returning unwanted goods you are liable for the cost of returning the items back to us. If you are returning faulty goods this charge will still stand and will only be refunded complete with your order amount when said goods are confirmed as faulty by our customer services department and within the manufacturers guarantee.

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